Privacy Policy

1. Introduction

JK Sustainable Technologies LLC ("we," "our," or "us"), located in Bothell, WA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you voluntarily provide through our contact forms or when engaging our services.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Device Information: Information about the device you use to access our website, including device type, screen resolution, and unique device identifiers.
• Communication Data: Records of correspondence when you contact us via email, phone, or our contact form.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To deliver, maintain, and improve our IT and AI services.
• To send you relevant communications about our services, updates, or promotions (only with your consent).
• To analyze website usage and improve user experience.
• To comply with legal obligations and protect our rights.
• To detect, prevent, and address technical issues or security threats.

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols.
• Secure storage of personal information with access controls.
• Regular review and updating of our security practices.
• Limiting access to personal information to employees and contractors who need it to perform their duties.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.

Types of cookies we may use:

• Essential Cookies: Required for the basic functionality of our website.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Preference Cookies: Allow our website to remember choices you make, such as language or region preferences.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our services. These third-party service providers have their own privacy policies governing the use of your information. Third-party services we may use include:

• Formspree: For processing contact form submissions. Refer to Formspree's Privacy Policy for details.
• Analytics Providers: To help us understand website traffic and usage patterns.
• Hosting Providers: To host and serve our website content.

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy or with your consent.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out: You can opt out of receiving promotional communications from us at any time.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Restrict Processing: You can request that we limit the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: JK Sustainable Technologies LLC
• Location: Bothell, WA, US
• Email: kesjay@jksustainabletechnologies.com
• Phone: +1 (832) 693-9087